Technology Help & Instructions
If you are in need of specific technology assistance regarding any of our technology tools please log into Aspen, and use the online help tool to request assistance. You can also use any of the tools listed below to help yourself.
Aspen Help Videos - Hot Topics
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Directions to Access Helpdesk via Aspen
Click on the video to learn how to submit a helpdesk ticket via Aspen.
Students should deliver their Chromebook to the secretary in their building if they need their Chromebook to be serviced via the HelpDesk.
Directions to Add Local Assessments via Aspen
Click on the video to learn how to add your local assessment scores in Aspen.
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Connecting to the WWPS Guest network.
This will enable you to connect your BYOD devices(Personal Laptops, Phones, iPads, etc..)
Though it is a guest network is is more secure than the previous open WWPS-WLAN-1 network as you will be on you own tunnel out to the internet.
Drawback would you would not have access to local network resources(Network Drives, Local Printing, Remote Desktop, etc...)
If those are required services for your position and you are going to use a non WWPS device, submit a help desk request and we will look at a solution for you.